How employee self-service in your HR system makes life easier

employee self-service

Human resources have handled the administrative procedures linked with employees for as long as they have existed. However, everything has altered with the onset of the digital age. Human resources departments have now elected to use a paradigm that enhances workers’ day-to-day lives: employee self-service.

In this article, let us speak about how employee self-service in HR systems makes life simpler. The HR and personnel management environment is becoming more automated. As a result, the adaption of this modality is on the horizon. Therefore, understanding and using this mode in 2022 might be quite useful to the firm.


  1. How have HR solutions changed companies?
  2. What is employee management?
  3. Is employee self-service what you need in your organization?
  4. What are the most common employee self-service features?
  5. Are there drawbacks to using employee self-service?
  6. Is it beneficial for your company to implement employee self-service?
  7. Work hand in hand with Connect HR and give your organization the control it needs


1. How have HR solutions changed companies?

The emergence of the digital era has fundamentally altered the way people live. It has been much more noticeable in the previous ten years. Since 2010, today’s biggest technological businesses began their origins in a booming market. As a result, they represented a before and after in global history.

As a result, businesses in many industries and marketplaces have started to automate their tasks. From an industrial standpoint, we can observe how many automated devices are used in manufacturing lines. However, from an administrative perspective, technological adoption has been huge.

Various administrative departments have drastically altered their operations. The human resources department is one of the most visible departments. HR departments are critical in assisting a company’s digitalization.

This department has a dual challenge: on the one hand, reforming the department’s operations, and on the other, transforming the workforce. To that aim, specific organizations have developed HR solutions to meet these problems. Leaders that can implement these HR solutions will help their corporation stand out from the business world.


2. What is employee management?

Employee management is a strategy for assisting your staff to reach their optimal performance and meet your company’s objectives. This is a comprehensive process that incorporates almost all facets of human resources. Talent acquisition, employee engagement, employee onboarding, performance management, and employee benefits are all part of it.

This management style is critical in deciding whether your firm will succeed or fail. Staff management is more essential than many people realize. It is becoming clearer that such an organization’s success depends on its people’s knowledge, competencies, and skills.

Organizations will almost surely fail if their people are not present. As a result, it is understood that management is the most difficult component of a manager’s work. Staff management is difficult since everybody has their unique set of objectives, motivation, and expectations. However, this should significantly impact the organization’s productivity and performance.

One of the greatest ways to do this is to respect each HR department’s roles. Furthermore, to put in place human resource solutions that aid in administering the entire staff. Personnel management software, such as the one we provide at Connect HR, will assist you at all times.



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3. Is employee self-service what you need in your organization?

Now that we have defined employee management let us move on to a new mode of operation that many businesses are incorporating: staff self-service. Employee self-service (ESS) is a feature accessible in most current HRMS. The ESS enables workers to do various HR-related duties that the HR staff normally handle.

Employee self-service may assist many businesses in reducing labor hours and increasing efficiency. However, the choice may not be appropriate for every business. This is is often a feature of the software which all of your workers, not just HR specialists, have access to. Employees have access to a wide range of HR procedures.

They can check their schedules, paychecks, and personal data and manage their benefits, among other things. But why are all these businesses embracing it now? Allowing workers to self-manage these procedures provides them with a feeling of control that was previously lacking. There is even evident involvement on the employees’ side in several situations.

However, it is not the only cause it has been embraced. Human resource systems must adapt in tandem with changing organizational cultures. Although it may not seem so, it has taken a while for HR systems to emerge from the manual management methods that the methods previously utilized. However, with the development of models such as employee self-service, the HR landscape seems to be considerably more efficient and effective.


4. What are the most common employee self-service features?

Employee self-service portals include a variety of capabilities that the HR team may customize. In many situations, the employee management software supplier will supply you with an outlet with many choices that may be set by default or tailored to your company’s needs.

This is critical for any firm aiming to simplify its human resources operations. Employees may typically modify personal information such as their address, contact details, and banking details via most employee self-service portals. The human resources department give the permission for all these process.

These portals also provide workers with access to scheduling and payroll data in most situations. As a result, the firm’s employees will have more influence over their payment from the corporation. Furthermore, most of these platforms enable workers to request time off. Managers should be able to accept requests considerably more quickly due to this.

But this is not as lovely as it seems. These websites are not available for many other HR tasks. If employees want to make any of these inaccessible, they may contact the HR staff using the same portal. Likewise, employee self-service is becoming increasingly popular in HR departments.


5. Are there drawbacks to using employee self-service?

Despite being a highly useful modality in today’s business market, not all ESS provides is excellent. As previously said, knowing how to handle these portals properly requires time and effort. As a result, the time necessary to teach personnel to utilize it might be excessive in certain circumstances.

The rollout process may cost a corporation time and money, diverting resources away from ordinary operations. Therefore, HR must devise efficient techniques to guarantee that all staff is taught concurrently. It is also something to think about when implementing an employee self-service portal.

Employees must employ these modalities for a corporation to realize an advantage from using the system. As a result, it is best to promote the usage of these portals from the time they are established in the business. Employees who do not fully grasp using ESS choices may have communication breakdowns.

If a firm chooses to use self-service alternatives for typical HR chores, all employees must be on the same path. If that is not the case, it may cause delays in the HR department’s structure. As a result, there is a considerable delay in the company’s productivity.


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6. Is it beneficial for your company to implement employee self-service?

When ESS is properly deployed, a company’s productivity and efficiency may enhance immediately. Managers and human resource professionals may be able to save labor hours. In addition to lowering the degree of irritation regularly. Since they do not have to deal with scheduling concerns, time-off requests, or open-enrollment queries.

Employees should be able to check scheduling and other data from home, saving time and increasing feelings of empowerment. Furthermore, companies may avoid input errors and other problems by enabling workers to submit their information. As a result, a proper adaption of staff management software with these portals is required.

Employee self-service may be linked to systems like HRMS. As a result, you may benefit from some procedures normally performed by the HRMS through the self-service site. You would be preventing input mistakes as soon as the application phase if you did this. Allowing workers to analyze their knowledge reduces the likelihood of erroneous information.

In addition to these advantages, employee self-service provides other benefits to the whole firm. Companies such as Connect HR create these portals from a commercial standpoint. ESS systems are meant to provide a variety of advantages, including those listed below.


6.1 More streamlined processes

Previously, a specialist HR staff enter all the data manually. In addition to payroll data and other operations now handled by such department. Manual data input is now obsolete thanks to staff management software that includes ESS.

By connecting these systems, the HRMS with employee self-service enables automation of all of these activities. As a result, everyone who needs information has access to it simultaneously. As a result, the HR staff may concentrate on goals that benefit the firm.


6.2 Error reduction

As previously said, installing these portals has a big benefit that impacts the organization and should be noted: human mistakes are minimized to a large extent. When information is manually input, human error always has been a key problem. However, Integrate these portals with an HRMS elements change those elements dramatically.

Using digital technologies reduces errors in data transport. As a result, it is considerably simpler for HR managers to discover inaccuracies in the data that workers enter.


6.3 Reduce the human resource’s workload

Making certain HR procedures self-service has the significant benefit of reducing the strain on your HR team. HR departments are often overburdened, so that anything workers could do for themselves is much appreciated. Employees may use self-service portals to do various tasks that formerly required the assistance of human resources.

Simple processes include seeing their schedules, checking payroll, clocking in and out, adjusting timesheets, updating benefits, and more. Without adopting these portals, the HR staff would lose valuable time. Which, in some manner, would have an impact on the whole company.


6.4 Highly improving HR functionality

Implementing a self-service portal may significantly enhance the operation of human resources departments. Human resources managers may devote their full attention to challenges that demand human touch. Therefore, time is no longer spent on data input or investigating basic employee queries.

As a result, the human resources department may concentrate on the department’s most vital activities. As a result, the HR department will be able to function more effectively and productively.


6.5 Employee empowerment

HRMS‘ self-service employees may view and modify their private information via self-service HRIS. Employees may view or edit information on self-service HRMS from any device with an internet connection, including sick leave hours, vacation hours, performance assessments, a user request for paid leave, HR questions or reports, and more.

Employee satisfaction and engagement rise when they have direct access to and control of their information. They may also access information regarding training and progression prospects, giving employees greater influence over their professions. More engaged employees tend to be loyal to their firm and more productive.


7. Work hand in hand with Connect HR and give your organization the control it needs

Employee management software will be everywhere in 2022. Yet, many organizations that have implemented it are not taking advantage of its full potential. Therefore, Connect HR recommends implementing solutions with employee self-service portals to streamline and increase HR productivity.

If you have not yet taken the plunge into digital HR solutions, Connect HR has everything you need. With over 20 years of experience in the UAE, we design our solutions to satisfy our clients. As a result, we are part of the main providers for companies in Dubai.

Solutions like our HRMS, or our WPS-Payroll, are made with employee self-service portals that will help streamline staff management. Give your employees the freedom and control they need with our HR solutions.


Would you like to contact us for more information about our company’s employee management software? If you have questions about our solutions and services, call us at +971 43 316 688 or send us an email to [email protected].

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