How we protect your privacy on CONNECT HR.com and when you use our services
CONNECT HR and its affiliates provide services to help you run your business, including a platform to host your own CONNECT HR database. As a part of the execution of these services, we collect data about you and your company. This data is not only essential for the execution of our services, but also essential for the security of our services for all our users.
This policy will explain about the information being collected, and the system of usage.
Most of the personal data we collect is directly provided by the users when they register and use our services. Other data is collected by recording interactions with our services.
Account and Contact Data:
When you register on our website to use or download any of our products, or to subscribe to one of our services or fill out one of our contact forms, you voluntarily agree to give us your personal information. This usually includes your name, your company name, your e-mail address, and sometimes your telephone number, your mailing address (where an invoice delivery is required), your industry and your interest in CONNECT HR.
CONNECT HR agrees that all the details of all credit / debit cards and personally identifiable information will NOT be stored, sold, shared, or rented to any third parties.
CONNECT HR agrees to take appropriate steps to ensure data privacy and security including various hardware and software methodologies.
Website policies and its terms and conditions may be modified and/or updated time to time to meet the requirements and the standards. Therefore, the users are encouraged to check these sections frequently to be aware of changes made to the website.
Job Application Data: When you apply for a job on our website or through an employment agency, we generally collect your contact information (name, email, phone), as well as any information you choose to share with us. If CONNECT HR is interested in sending across a job offer, then it will ask you to provide additional personal information in order to comply with the legal obligations and the requirements of personnel management.
We will not ask you to provide information that is not necessary for the recruitment process. In particular, we will never collect any information about your racial or ethnic origin, political opinions, religious, beliefs, trade union, membership .
Browser Data: When you visit our website and access our online services, we detect and store your browser language and geo location, in order to customize your experience according to your country and preferred language. Our servers also passively record a summary of the information sent by your browser, for statistical, security and legal purposes: The information that would be collected would be the user’s IP address, the time and date of the visit, browser version and the platform, and the web page that referred you to CONNECT HR’s website.
Customer Database: When you subscribe to a CONNECT HR Cloud service and create your own database, any information or content you submit or upload into your database is your own, and you control it fully.
Account & Contact Data: We use your contact information in order to provide our services, to answer your requests.. We may also use this information for marketing and communication purposes (our marketing messages always come with a way for you to opt-out at any time. We also use this data in aggregated/anonymized form in order to analyze service trends.
If you have expressed interest in using CONNECT HR or otherwise asked to be contacted by a CONNECT HR service provider, we may transfer your name, email address, phone number and company name to one of our official Partners in your country or region, for the purpose of contacting you to offer their local assistance and services.
Job Application Data: We will only process this information as part of our hiring process to evaluate and track your application, and during the process of preparing your contract if we decide to send you a job proposal. You can contact us at any time to request the deletion of your information.
Browser Data: This automatically recorded data is analyzed anonymously to maintain and improve our services. We will correlate this data with your personal information when required by law or for security reasons if you have violated our user policy.
Customer Database: We only collect and process this data on your behalf in order to perform the services to which you have subscribed, and according to the instructions you have explicitly given when registering or configuring your service.
Our IT department and support staff may access this information in a limited and reasonable manner in order to resolve any problem with our services, or at your explicit request for assistance, or if the law requires it, or to ensure the security of our services in case of violation of our user policy in order to keep our services safe. All the passwords are One Way encrypted.
Accessing, Updating or Deleting Your Personal Information
Account & Contact Data: If you wish to permanently delete your account or personal information for a legitimate purpose, please create a ticket on our ticketing portal for support – https://support.connecthr.ae . We will take all reasonable steps to permanently delete your personal information, except when we are required to keep it for legal reasons (typically, for administration billing and tax reporting reasons).
Application Data: You can contact us at any time to request access, update or in regards to any deletion of information about your application.
Security retention period: We store a copy of your data (last three days) in our backups for security reasons.
We understand the importance and sensitivity of your personal data and we take reasonable steps to ensure that this information is securely processed, stored and protected against data loss and unauthorized access. Our technical, administrative and organizational security measures are described in detail in our security policy.
Third party service providers
To support our operations, we rely on several third party service providers. They help us with various services such as payment processing, web analytics, cloud hosting, marketing communication, and more.
Whenever we share data with these service providers, we make sure that they use them in accordance with the data protection legislation ,processing they carry out for us is limited to our specific purpose and covered by a specific data processing contract .
Here is a list of the service providers which we currently use, why we use them, and what kind of data we share with them:
Anonymous website audience analysis
Shared with Google Analytics: Non-personal browser data, anonymized IP, geolocation info, language (no identifiable information)
Account and contact data:
We will only keep this data for the period necessary for the purposes for which it was collected, as stipulated in this policy, including any legal retention period, or as long as necessary to carry out a legitimate and reasonable promotion of our products and services.
Customer Database: We will only retain this data as long as necessary for providing the services you have subscribed. For databases hosted on the CONNECT HR Cloud, if you cancel the service, your database is kept deactivated for 3 weeks (the grace period during which you can change your mind), and then destroyed.
Safety Retention Period:
As part of our security policy, we always try to preserve your data from accidental or malicious deletion. As a result, after deleting your personal information (account and contact data) from our database at your request, or after deleting any personal information from your database (customer database), or if you delete your entire database, is not immediately removed from our backup systems, which are secure and unalterable. Personal data may remain stored for up to 12 months in these backups until they are automatically destroyed. We will not use these backup copies of your deleted data for any purpose other than maintaining the integrity of our backups unless you or the law requires us to do so.
Cookies are small pieces of information sent by our servers to your computer or device when you access our services. They are stored in your browser and then returned to our servers so we can provide contextual content. We use them to support your activities on our website, such as your session (so you do not have to login again).
We also use third-party services, such as Google Analytics, that define and use their own cookies to identify visitors and provide their own contextual services. You can choose to have your computer notify you whenever a cookie is sent, or you can choose to disable all cookies. Each browser is a little different, check your browser’s help menu for the correct way to change your cookie or check out the links below.
- Chrome: https://support.google.com/chrome/answer/95647?hl=en.
- Explorer: https://support.microsoft.com/en-us/products/windows?os=windows-10.
- Safari: https://support.apple.com/kb/PH21411.
- Firefox: https://support.mozilla.org/products/firefox/cookies.
- Opera: http://www.opera.com/help/tutorials/security/cookies/.
We do not currently support Do Not Track signals, as there is no industry standard for compliance.