Terms of Use

This Acceptable Use Policy (“AUP”) governs your use of the ConnectHR Cloud Services. It is incorporated by reference into, and forms part of, the ConnectHR Enterprise Subscription Agreement (the “Agreement”) between HRMS IT SOLUTIONS LLC (trading as ConnectHR) (“ConnectHR”) and the subscribing entity (“Customer,” “you,” or “your”).

By using ConnectHR Cloud Services, you agree to comply with this AUP. Failure to do so may result in suspension or termination of your access to the Services, without refund of any fees paid. ConnectHR also reserves the right to pursue any remedies available at law or in equity.

1. Illegal or Harmful Use

You must not use the Services for purposes that are unlawful, harmful, or otherwise prohibited. Prohibited uses include, but are not limited to:

• Illegal Activities – Hosting, distributing, or promoting illegal content, including activities in violation of UAE Cybercrime Law or other applicable laws.
• Exploitation and Abuse – Child exploitation, human trafficking, or content relating to bestiality, non-consensual acts, or other abusive
• Fraudulent or Deceptive Practices – Promoting scams, phishing, pharming, pyramid schemes, or “get-rich-quick”
• Infringing Content – Uploading, distributing, or otherwise making available content that violates intellectual property rights, trade secrets, or proprietary rights of
• Malicious Code – Distributing or hosting malware, viruses, trojan horses, worms, ransomware, spyware, or similar harmful
• Offensive or Defamatory Content – Publishing material that is obscene, defamatory, abusive, harassing, or invasive of personal

2. Email and Messaging Abuse

You must not use ConnectHR Cloud Services to send unsolicited, harmful, or deceptive messages. Prohibited practices include:

• Spam – Sending or enabling the distribution of unsolicited bulk messages or commercial communications without verified recipient
• Spoofing or Misrepresentation – Using forged headers, false identities, or misleading information in
• Third-Party Abuse – Using third-party messaging systems in connection with spam or other abusive practices facilitated through ConnectHR Services.

Any bulk or automated messaging must comply with applicable laws (including consent requirements) and ConnectHR may require proof of such compliance.

3. Security Violations

You may not attempt to compromise the integrity, security, or availability of ConnectHR Cloud Services or systems. Prohibited actions include:

• Unauthorized Access – Accessing, attempting to access, or probing systems, accounts, or data without
• Security Research without Authorization – Conducting penetration testing, vulnerability scanning, or security audits without ConnectHR’s prior written
• Interception – Monitoring or capturing traffic not intended for
• Social Engineering or Other Attacks – Engaging in phishing, pretexting, or other manipulative methods targeting ConnectHR, its users, or partners.

4. Network and System Abuse

You may not use the Services in ways that degrade, disrupt, or misuse system or network resources. Examples include:

• Denial of Service (DoS) or Flooding – Generating excessive traffic to overload systems or impair service
• Unthrottled or Abusive API Calls – Sending excessive or improperly throttled Remote Procedure Calls (RPCs) or API
• Overloading Systems – Uploading abnormally large datasets, files, or records that deliberately impair performance.
• Automated Crawling – Running scripts, bots, or crawlers in a manner that negatively affects system availability or
• Third-Party Attacks – Using ConnectHR Cloud to launch attacks, probes, or disruptions against third-party networks or
• Fake or Abusive Registrations – Creating accounts with false information, automating registrations, or impersonating individuals or organizations without

5. Enforcement

ConnectHR reserves the right, at its sole discretion, to:

• Investigate suspected violations of this
• Suspend or terminate access to the Services with or without
• Remove or disable access to any content that violates this
• Cooperate with law enforcement and regulatory authorities where

Violations may also result in civil or criminal liability.

6. Updates to this AUP

ConnectHR may update this AUP from time to time to reflect changes in laws, regulations, or service requirements. The most current version will be made available on www.connecthr.ae. Continued use of the Services constitutes acceptance of the updated AUP.